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Authorized Internet Partner
OxiMedical’s Current Rating is: EXCELLENT
You can expect the following services from an Authorized Internet Dealer:
- Provide quality pre-sale and after-sale support, service, and training to end users.
- Provide a secure order site for accessories.
- Maintain a maximum of forty-eight (48) hour customer response time.
- Provide all customers with order status follow-up, notification of in-stock, and delivery status.
- Provide a 10-day Trial Period ($99 restocking fee) and 30-day Return Policy (with no more than 20% restocking fee).
- Provide a loaner unit when customer’s unit requires warranty repair.
- Properly display applicable limited warranty for all products, and put in writing on invoice that warranty is transferable.
- Provide the patient operating manual and/or instruction materials to all purchasers.